Akos Gulyas

Akos Gulyas

How to make contact with new suppliers?

As a business owner, it can be hard to find new suppliers for your business, but here is some advice that can help you with it.

When you establish your business and start to work with the drop shipping method, it is important to do it well. You can choose from different types of drop shipping, but if you want to run your business successfully for a long time putting just a small amount of money in it, as a retail company you better work with real wholesalers/suppliers and sell their products to your customers. It can be hard to find – the best – suppliers for your business. However, here below you can get to know how you can make contact with any/new suppliers.

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As a new or established business owner, before considering to find new suppliers for your business, it is important to identify your target market in terms of customers and the products that are most likely to meet your customers’ demands. Your customer is a great source of your success. This can be useful by monitoring what they are actually buying from your competitor or even sharing their thoughts on what products they are looking for. This information can be gathered using a different method which we shall be happy to share in another blog post “How to know what Products to Sell”.

Suppliers and vendors – the terms are used interchangeably here – can do much more than merely supply you with the materials and services you need to do business. They can also be important sources of information, helping you evaluate the potential of new products, track competitors’ actions and identify promising opportunities. Vendors can turn into partners, helping you cut costs, improve product designs and even fund new marketing efforts. If you don’t make selecting good suppliers and vendors a part of your growth plan, you will certainly regret it in the long run.

Contacting a new supplier may seem to be somewhat hard to do but it is very easy if you are using the right method to do so. In this blog post, we are going to share with you some ideas on how to make contact with new suppliers.

First, here are some things to take into consideration when selecting a new supplier:
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Evaluating your supplier

Suppliers can be broken down into two categories as seen below:

  • Manufacturers: Some suppliers often work with sales representatives who handle the wares of several different companies in order to make it easier for retailers to buy through these reps. Prices from these sources are usually lower unless the retailer’s location makes shipping freight costly.
  • Distributors: Distributors, also known as wholesalers, buy in bulk from several manufacturers and then warehouse these goods for sale to the retailers. Prices from distributors may be higher than a manufacturer’s however, they can supply retailers with small orders from a variety of manufacturers.


What makes a good supplier?

In the drop shipping business today, where the supplier is a major player in the sales process, it is important to work with the best or well-known suppliers.

A few examples of attributes that make a good supplier is seen below:

1. Organization and Efficiency

Top players in the game know that good suppliers need to be well-organized and very efficient in the process. To know how organized a supplier is, it will be important to run some test orders in order to get an idea of how the supplier operates. For example, how to handle the order process, how quick the items are shipped out. Also how rapidly they follow up with tracking information and invoice, the quality of the packaging when the item arrives, etc.

2. Technological investment

A supplier who invests heavily in technology and knows how important technology is makes it worth to work with them. From a well-built website to a comprehensive online catalog, customizable data feeds, etc. can make it easier for merchants to streamline their operations.

3. Dedicated support representatives

Quality suppliers should assign you an individual sales representative who is responsible for your regular activities. Without this system in place it becomes time-consuming to fix a problem since the process may take longer. Having a single supplier’s contact who’s responsible for solving your issue is really important.

4. Expert staff and Industry Focus

Good/Top suppliers have a team of knowledgeable sales representatives who understand the industry and also the product lines. If you are launching a store in a niche you are not overly familiar with, then it is important that your supplier should be able to avail representatives who can offer great advice in such instances.

5. Centrally Located

Having a supplier who is centrally located means that in instances where your order have been placed and cleared from delivery, if your business is 2 ends apart from the supplier, orders may take over a week to have them received. Having the supplier in the center means your orders can be delivered in 2 to 3 days.

6. Ability to take orders over e-mail or online systems

As this may seem minor, imagine how hard it would be to call in for every order to manually place the order on the suppliers website. This is where having a supplier who can easily take orders through e-mail or online systems makes it handy.

7. Stability

You’ll want to sign up with vendors who have been in business for a long time and have done so without changing businesses every few years. A company that has long-tenured senior executives is another good sign. A solid reputation with other customers is a promising indicator that a company is stable. When it comes to your own experience, look for telltale signs of vendor trouble, such as shipments that arrive earlier than you requested them-this can be a sign of a vendor that is short on orders and needs to accelerate cash receipts.

How to find New Suppliers

There are a number of different strategies to use to get new suppliers. There may be many other methods of contacting suppliers. Meanwhile, some may come handy and there are those that are not effective. The methods listed below are some of our favorite recommendations:

1. Contact the Manufacturer or Distributors

If you are aware of the kind of products you would like to sell, contacting the manufacturer or distributor and asking for its list of wholesale distributors is highly recommended. The provision of such a list means you can contact the wholesalers and ask if they do things like drop shipping and setting up an account. This strategy gives you more insight on who are the best or leading wholesalers in your niche market.

2. Order from the competitor

This is such an old method and here is how it works. If you think you would like to know which wholesaler your competitor is working with, all you have to do is place a small order. When you receive the package, google the return address to find out who the original shipper was. In some cases, it will be a supplier that you can contact. You can try some attempts to see if it works and if it does not. Then do not rely on it too much. Well, sometimes it works but sometimes it doesn’t because it uses blind shipping.

3. Attend a Trade Show or Exhibition

Trade shows allow you to connect with major manufacturers and wholesalers in your niche. This method only works if you’ve already selected your niche and product. Why this method is great is because you can get contacts and research your products and suppliers all in one spot.

4. Directories

Directories are a great source of finding the contacts of suppliers as contacts are taken through some sort of screening process to ensure the suppliers listed are genuine wholesalers. Many of these directories may require some charges in order for you to access them. An investment that is worth it, as it is a great source for brainstorming ideas for products to sell or niches to enter.
Since there are quite a number of supplier directories, here we are highlighting some of the most well-known supplier directories online. These are only options, not endorsements from us:


Wholesale Central
They were established in 1996, have about 1,400 suppliers, 740,000 products. It is free to access. There’s no charge to search Wholesale Central for suppliers. It charges suppliers a fee to be listed and also display ads on its site. Much as we are recommending this as one of the sites to check, some of the suppliers we found on the site appeared to be retailers selling to the public at “wholesale prices”. And as thus, we want you to be a little more thorough with your diligence.


WorldWide Brands
They were established in 1999, they have over 10 million products, thousands of wholesalers. They charge a fee of $299 for a lifetime membership.
Worldwide Brands is one of the oldest and best-known supplier directories. It advertises only suppliers that meet a set of guidelines to ensure legitimate and quality wholesalers.
If you want a lifetime access to quality directory and you’re comfortable with a larger one-time payment, then this is the best recommendation for you.

doba 1

They were established in 2002, they have over 165 suppliers, over 1.5 million products. They also charge a fee of $60 per month in order to get access.
The beauty of Doba is that instead of simply listing suppliers, Doba’s service integrates with drop shippers allowing you to place orders with multiple warehouses using its centralized interface. Membership also includes a push-to-marketplace tool that automates the process of listing items on eBay.

salehoo 1

They were established in 2005, they have over 8,000 suppliers while offering a price of $67 per year.
This directory lists more than 8,000 bulk purchase and drop shipping suppliers. It seems to cater heavily to merchants on eBay and Amazon. This is also a great recommendation if you are comfortable with paying $67 annual price with a 60-day money back guarantee.
5. Forums

It is a bit old method but still works. There are a lot of forums, that you can find on the internet, which are about drop shipping. At places like these, you can get to know suppliers – by other users talking about them, or by the suppliers’ posts themselves.

6. Online product sourcing tools

You can use tools that help you in your business. With this method, you don’t have to search for suppliers. You start to work mostly with retail marketplaces (like eBay or AliExpress) that offer you a ready-to-go pack as for the suppliers – which are only retailers. It can work for a while, but it has disadvantages. This is the original retail model. You may not be successful in the long run using this way of keeping contact with suppliers, because it has a lot of risks. These online product sourcing tools are for example Oberlo and Dropified. Oberlo and Dropified allows you to easily import products from suppliers directly into your Shopify store, and ships directly to your customers in just a few clicks.

Here are some of Oberlo and Dropified’s features that aid the process:
– Import products from Suppliers
– Fulfill Orders Automatically
– Inventory and Price Auto Updates
– Product Customization
– Pricing Automations
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7. Google Search

Google has been a great resource for many as you have access to literally any kind of information you may be looking for. Much as this is a recommended way to find suppliers, there are some rules to keep in mind:

  • You have to search extensively: Since many wholesalers are terrible at marketing and promotion, they’re definitely not going to appear top on the search results depending on the nature of your search. This means you have to dig deeper through lots of search results.
  • Don’t judge by the website: It is interesting how some of the best suppliers have poorly designed websites while those that are not good at all in business have very well designed websites. This means that if you come across a poorly designed website, this should not be a reason for the site to scare you off.
  • Use Lots of Modifiers: There are moments when important information leading to a good wholesaler or supplier might be missed based on the kind of search, for example, do not stop at just “product wholesaler”. Using modifiers such as “distributors, reseller, bulk, warehouse and even supplier” may give you some good leads.


If you could contact the supplier you have found – you registered, downloaded and filled the given form – that’s the best. You can get in touch with Syncee immediately so that your work can become easier and more successful.

Sometimes it happens when you find good product and supplier that you don’t find what you are looking for. You just don’t know if the supplier/wholesaler has database that it can send you or not, they don’t share basic information on their websites. You have to search for keywords on their sites like drop shipping, wholesale, shipping or feeds.

Contact suppliers

What if they don’t have the files and information? That would be necessary for you to contact them, you can make a phone call and simply tell them you want to partner with them. You like their products. Ask if they have the data you need. If they have already known anything about drop shipping or no – if no, you can introduce them to it. Or, you can see an e-mail sample below, that helps you to get in touch with them.

“Dear Supplier,
As you know we will open our Shopify store in the next couple of days and would like to sell your products. We would like to synchronize our inventory with yours, so we would like to ask you to send us your product data feed. Here we send you some options how we can receive and process your data:

  • If you have a product export option in your online store admin area, then please send us your product export in XLS, CSV or XML format
  • Maybe you already exported your products to marketing, or affiliate channels like Google Shopping, Amazon etc. If yes then please send us the URL where we can reach your feed, XML, CSV, and XLS are also acceptable for us
  • If you run a Shopify store, then our partner Syncee can install a small private app in your store for free. It can export your products in XML and generate a URL what we can use for product import and synchronization in Syncee.

If you have any question, you can contact directly with our partner Syncee, at hello@syncee.io.


Do you also want to know how can you upload new products into your Shopify store?

The followings are the methods you can use:

  • Manually
  • Product Sourcing Tools
  • Web scraper
  • Using Database

If you want to know more information about these methods, so about how you can have new products into your Shopify store, click here.

Some information is from Shopify’s guide.

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